Articulating design decisions
Is a book that I bought out of pure frustration. The worst times in my career have been to be right about a design decision and not to be able to articulate it appropriately to get buy in and adoption by others, the usual suspect were always on board, service designers, user researcher and UCD folks. But, senior stakeholders and Product people, well; not always.
Amazon description
Talking to people about your designs might seem like a basic skill, but it can be difficult to do efficiently and well. And, in many cases, how you communicate about your work with stakeholders, clients, and other non-designers is more critical than the designs themselves—simply because the most articulate person usually wins.
This practical guide focuses on principles, tactics, and actionable methods for presenting your designs. Whether you design UX, websites, or products, you’ll learn how to win over anyone who has influence over the project—with the goal of creating the best experience for the end user.
-Walk through the process of preparing for and presenting your designs
-Understand stakeholder perspectives, and learn how to empathize with them
-Cultivate both implicit and explicit listening skills
-Learn tactics and formulas for expressing the most effective response to feedback
-Discover why the way you follow through is just as crucial as the meeting itself
-Educate your stakeholders by sharing the chapter from this book on how to work with designers